It's All About the Relationship...

We have many loyal patients and celebrate that loyalty. We enjoy visiting with them, hearing about their lives, children, and jobs. We celebrate their joys and mourn their losses. We pride ourselves that joining our patient list is more than going to the dentist. It is more like visiting an old friend. More than a few patients brag that they were one of my first patients when I was a new dental graduate. I am grateful that they trusted me then and have continued to allow me to serve their dental needs. Those loyal patients have referred many of their friends and helped us to grow our business.
All businesses need to continue to add new customers. Our business is no different. We work very hard to continue to develop deep and trusting relationships with new patients. Of course, relationships rely on chemistry and if the chemistry isn't right, the relationship can't blossom. As I mentioned, we cherish our referrals. With a referral, the trust that we have built with our patient is transferred at least to a degree with a positive referral. Trust is important when your dental health is being discussed. This is especially important when dental work is expensive. Our patients know when I recommend dental restorations, it is truly necessary.

We have also welcomed patients who chose us from their dental insurance list , a Google search, FaceBook posting, and Tweets. I can empathize with the anxiety they must be feeling when they enter our office. A benefit of using a small office like mine ensures that you will see me every time that you visit. Chances are that you will also see the same dental hygienist. Debbie, my wife, works with me and is the voice on the phone most of the time. The bottom line is that you know what to expect. There is very little turn over in staff. We hope our employees are as happy with us as our patients are.
We hope that we can help to alleviate your dental anxiety, answer your questions, and help you to look forward to your next visit. Or, maybe just not dread it too much! Regardless of how our patients find us, we celebrate the opportunity to make and develop relationships!

Dr Brian Johnson
1240 Upper Hembree Road
Suite C
Roswell, GA 30076
770.99.9809
www. BrianJohnsonDMD.com