Saturday, September 4, 2010

How is communication important in the dental office?

Good communication is the key to any successful relationship. We all know that. How is it important in the dental office?



  • You have to tell your dentist if you are having pain or other concerns with your oral health. We have to communicate problems/concerns that we see. When we communicate well, we can keep you healthy. When you confirm your cleaning appointment, if you are having a particular problem and you let us know ahead of time, we might be able to schedule extra time to address that problem. You are happy , we are happy to help you.

  • Your dental insurance change. You let us know ahead of time or at least while you are here. We submit the claim properly and the claim is paid in a reasonable amount of time. We are happy.

  • You are very happy with something that we did. Tell us, but better, tell everybody else! If you are unhappy with something that we did or didn't do , please tell us first! Don't tell everybody else or change dentists!

  • You have dental work that needs to be done; but don't have the available cash to do it. Tell us! We have options that we can offer you.


Our patients are important to us. We want you to be happy and to tell all your friends how great we are!



Debbie Johnson

Family and Cosmetic Dentistry

1240 Upper Hembree Road
Suite C
Roswell,GA 30076
770.993.9809

http://www.brianjohnsondmd.com/

No comments:

Post a Comment