Sunday, August 28, 2011

What Does a Piece of Bacon Have to Do With a Dental Practice?

I cooked bacon for the family this weekend. Our son complained that it was too salty.He wanted to know what kind it was and where I got it. I bought the "store brand". It looked pretty good and cooked up nicely. When I sat down to eat my bacon and eggs, I realized he was right. It was way too salty.

I have both the pleasure and obligation to interact with other dental offices every week. Some are a joy to interact with. Some, not so much. The specialists that we use are considerate of our time, our patients' needs, and are a pleasure to work with. On occasion, patients decide to choose an alternate provider for orthodontic, endodontic, periodontic, and oral surgery services. Generally, my interactions with those offices leave a bad taste in my mouth. I have been tempted more than once to call the dentist directly to let him know how I/my patient was treated. Of course, sometimes, it is the dentist that is the problem. Generally, I am interacting with a receptionist or an office manager. Let's just say, I think I could teach a customer service course...kind of  a Chick Fil A class for dental professionals.

While my bacon looked good before and after cooking, it just didn't cut the mustard. We encourage you to use the professionals that we trust. There is a reason. Trust me. If you are looking for a family dental office who will try to make you feel welcome and comfortable, accept my personal invitation for call our office today. You will be happy you did. I can almost guarantee it. As Chick Fil A employees say, "It Will Be My Pleasure"!

Debbie Johnson

Brian D. Johnson
Family and Cosmetic Dentistry
1240 Upper Hembree Road
Suite C
Roswell, GA 30076
770-993-9809
www.BrianJohnsonDMD.com



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