Monday, July 5, 2010

Tired of all of our appointment reminders?

Some of our patients have recently complained about the numerous reminders that we use . We apologize for any incovenience. Unfortunately, it seems necessary to remind many people multiple times or they forget to show up. No shows are an unpleasant part of our day. Because we reserve just enough time to see our patients and do not overbook our schedule, a no show appointment leaves us empty handed and empty chaired.
We are grateful when our patients "preappoint" their next appointment. We will send you and email one month prior to the date of that appointment, then you will received another one week prior, and finally two days prior. If you need a friendly voice reminder, you need to do nothing else. However, if three reminders are enough for you, please simply reply to any one of the email reminders and we will not call you.
If you need to reschedule , please give us the courtesy of 48 business hours. We will charge a broken appointment fee of $45.00 per hour scheduled if you break an appointment with less than 24 hours notice.

Debbie Johnson
Brian Johnson, DMD
1240 Upper Hembree Road
Suite C
Roswell, GA 30076
www.BrianJohnsonDMD.com

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